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FAQ

  1. How do you compile your database?
    FirmaGraphix is a comprehensive, multi-sourced business reference and contact file with an average of 19 million (+/-) business records and 51 million (+/-) contact names! It is compiled using traditional, non-traditional, unique and proven compiling methodologies to create a comprehensive business reference database for use by decision makers and corporate strategists. FirmaGraphix also identifies new, emerging and closing businesses while comprehensively tracking the entire domestic B2B market. The data is multi-sourced, meaning each record is verified by more than one source before it is released into our master database. Multi-verifying each record ensures accuracy and ensures the data is current and the company actively conducted business during the most recent quarter.

  2. How do I update my User Profile?
    When you are logged into your account, click the My Account button to review your current profile. Click the Edit button to make any necessary changes. We appreciate keeping your account information up-to-date!

  3. How do I pay for the list?
    We offer net terms, pending credit approval. Contact customerservice@data-graphix.com to receive a credit application. We will send you an invoice monthly based on your data usage. Our terms are net 30 days. We will be introducing an electronic payment function shortly that will accept credit card payments for your purchases. Our site is secure.

  4. Once my order has been processed, how do I download the file?
    Once the file has finished processing, you can go to “Orders History”, which is located on the panel to the left of the screen. Click on the order number you wish to download and the order confirmation screen is displayed. Then click the “Download Extract” button to save the file to your computer.

  5. What is an SIC code?
    Standard Industrial Classification (SIC) codes are four digit numerical codes assigned by the U.S. government to identify the primary business of the establishment. The SIC code is a numerical representation to identify industry classifications. The first two digits identify the major industry segment (such as SIC code 73, Business Services) and the last two digits represent a company's specialty within the broader segment (such as SIC code 7331 Direct Mail Advertising Services)

  6. How do I read an SIC code?
    The first two digits represent the major industry group, the next two digits further define the listing into a subcategory. The 6 and 8 digits categories are created by business list compilers (or other entities) using their own respective systems. The additional numbers allow for further targeting and classification. Generally, the more numbers in an SIC code, the more detailed the classification.

  7. What does NEC stand for in the SIC code listings?
    NEC, Not Elsewhere Classified. SIC codes with the digit 9 in the latter part of the code distinguish an NEC category. When a business can be identified as part of a larger industry segment, but there is not enough information to place the business into an established subgroup, the business will be categorized into an appropriate NEC grouping. These categories designate miscellaneous industries not elsewhere classified (NEC). These miscellaneous classifications are not necessarily comprised of uniform establishments. Businesses are grouped together and treated as a separate industry code so that other establishments may be grouped accordingly into smaller subgroups.

  8. What is an NAICS code?
    North American Industry Classification System uses up to a 6 digit classification based on if the establishment deals with Goods or Services. NAICS is a categorization of kinds of business activity. It consists of codes developed by the U.S., Canada, and Mexico to identify the kind of business activity a business is engaged in.

  9. Does FirmaGraphix have NAICS codes?
    Yes. NAICS codes are available on the FirmaGraphix file. The NAICS codes can be found in the left hand column under the "Industry" header.

  10. How can I select contact names where available?
    In the left hand column, you will see a select for "Contact Title". Click on this and you will be presented with a list of all available contacts by title classification. Go to the "Get Count" area at the top of the left hand column, and click. This will provide you with both the number of locations and the number of contacts at the locations. You can also add a new filter that is listed under the heading "Additional Selects". This will enable you to identify whether you want "Contact Present" or "Primary Contact". Click the "Get Count" button again to see your revised company and contact counts. You are able to order all records in your count, and the contacts will be appended on each record where available.

  11. How can I find the SIC code for a specific company?
    You can search the FirmaGraphix file for a specific company name by going to the "Demographics" tab and selecting "Company Name". This can be found in the left hand column. Type the company name to be searched and either type in the account name or include "Contains" and click "Add". Summarize the count. You can then take a look at sample records by clicking "Sample List" on the horizontal tool bar. The corresponding SIC code will be displayed for a sample of the search results.

  12. Does FirmaGraphix have business email addresses?
    Yes, we have email records on the file. We currently do not provide access to the e-mail addresses through the FirmaGraphix platform. If you are interested in obtaining e-mail addresses for your contacts, please call us directly at 561-994-8564 or e-mail us at customerservice@data-graphix.com.